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Please read the below email sent today 10/4/23 original order placed 7/16/23 Are you kidding me… why do you need the date when I need my order by? This was ordered back in July….. no one reached out to me asking if I needed a tag or not so if I had not reached out to you no one would’ve contacted me in regards to wanting tags or not… which when I placed my order originally it gave me an option to choose the tag or not… we are now in October and you are asking when I need it by? It’s non of your companies business when I need it by I should’ve received my shipment TWO months ago. I would like a full refund of my purchase. This is absolutely ridiculous and I will be leaving a negative review because there is no reason for a company to ask me when I need something by if I had already order it in July and answered all questions on customization. WORST COMPANY I HAVE EVER WORKED WITH!!